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Privacy Policy

Privacy Policy

Last Updated: March 9, 2026

Krishi Connect (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use the Krishi Connect mobile application and related services.

By using Krishi Connect, you agree to the practices described in this Privacy Policy.

Information We Collect

Account and Profile Information

When you create or use an account, we may collect:

  • Your name
  • Email address
  • Phone number
  • Profile photo
  • Basic profile details you choose to provide

Content You Submit

To provide app features, we may collect content you create or upload, including:

  • Marketplace listings and product details
  • Photos you upload
  • Chat messages and related communication content
  • Contact form submissions and support requests
  • Posts, comments, or other community activity shared inside the app

Location Information

If you grant permission, we may collect your location information to support location-based features such as local weather, crop-related utilities, or location-relevant content.

Device and Technical Information

When you use Krishi Connect, we may automatically collect:

  • Device model and operating system information
  • App usage and interaction data
  • Crash logs and diagnostics
  • Push notification token
  • IP address and general network information

Call and Communication Data

Krishi Connect includes chat and calling-related features. To support those services, we may process communication metadata, call events, and message delivery data.

How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide marketplace, chat, community, and support features
  • Deliver notifications, updates, and service messages
  • Personalize content and location-aware features
  • Improve app performance, reliability, and user experience
  • Monitor usage, troubleshoot errors, and prevent misuse
  • Respond to inquiries, feedback, and support requests

Permissions and Device Access

Depending on the features you use, Krishi Connect may request access to:

  • Camera or photo library for profile images, listings, and uploads
  • Notifications for alerts, updates, and communication activity
  • Location for location-based features
  • Microphone or related device capabilities for calling features

You can manage these permissions in your device settings.

Data Storage and Security

  • We use reasonable technical and organizational measures to protect your information.
  • Some data is processed and stored using Firebase services and other infrastructure used to operate the app.
  • No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Third-Party Services

Krishi Connect may use third-party services such as:

  • Firebase Authentication for account and sign-in functionality
  • Firebase Cloud Messaging for push notifications
  • Firebase Analytics for usage analytics
  • Firebase Crashlytics for crash reporting and diagnostics
  • Other hosting, storage, or communication services needed to run the app

These services may collect and process information according to their own privacy policies.

How We Share Information

We do not sell your personal information. We may share information only in limited situations, including:

  • With service providers that help us operate the app
  • When needed to provide features you request
  • To comply with legal obligations or lawful requests
  • To protect the rights, safety, and integrity of Krishi Connect and its users

Data Retention

We retain information for as long as necessary to provide the app, comply with legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will take reasonable steps to delete or anonymize your information, subject to any legal or operational retention requirements.

Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account or personal data
  • Turn off notifications through your device settings
  • Withdraw permission-based access such as location or camera access

To make a privacy-related request, contact us at smartkrishi@gmail.com.

Children’s Privacy

Krishi Connect is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and remove it where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at smartkrishi@gmail.com.